With a CFC cyber policy, your clients are backed by market-leading cover and our proactive attack prevention services – working 24/7 to identify and help prevent stop cyber attacks before they hit. But did you know you can strengthen your clients cyber defenses even further? That’s where our award-winning mobile app, CFC Response, comes in.
Free for all policyholders, the CFC Response app provides real-time critical threat alerts, access to powerful security tools, 24/7 incident response channel & expert support, all in one secure place. Here’s how to make the most of it.
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Receive personalized critical threat alerts to prevent attacks
Cyber threats move quickly, but not every headline warrants an alert. We notify clients via the CFC Response app, only when there is a high probability of real impact. We cut through the noise and surface what matters, from confirmed indicators of compromise to actively exploited vulnerabilities that could affect their network. So you can trust when a notification lands, it warrants reviewing and remediating.
Powered by CFC claims data, exclusive threat intelligence and continuous scanning with active threat hunting, every alert includes clear, actionable steps so you can remediate quickly, prevent incidents and avoid unnecessary cost and stress.
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Unlock exclusive cyber security tools
The Response app gives your clients the opportunity to control their own cyber risk. Once registered, they can activate a range of powerful tools only available in the app, all designed to help educate and reduce cyber risk before it escalates.
- Dark web monitoring: Scans the dark web for compromised credentials linked to your business. If anything is found, you’ll receive clear steps to remediate the risk.
- Phishing simulation: Runs realistic phishing tests to strengthen your team’s awareness of suspicious emails and reduce the chance of a real attack succeeding.
- Deep scanning: Continuously scans your external network footprint for common vulnerabilities like exposed RDP services or outdated software.
Available exclusively in the app, all tools are free for policyholders. No extra setup, no hidden costs.
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Report incidents quickly and securely
When a cyber attack strikes, every minute counts. The CFC Response app offers a direct line to help – even if all systems are down – so your clients are never left searching for who to contact or policy details.
If an incident is reported through the app our team will respond within 15 minutes to assess the situation and mobilize support. Whether it’s alerting us to something suspicious or dealing with a full-scale network shutdown, this rapid response can help contain the damage and prevent a disruptive event from becoming a major crisis.
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Ask your cyber questions to 'Ask the Expert'
Do your clients have a questions about securing remote access or setting up MFA? Or need quick, practical guidance on best practice security?
Ask the Expert connects insureds to CFC’s inhouse cyber specialists. Whether you they technical advice or help configuring tools, expert support is only a tap away – giving fast, reliable answers to help keep your clients cyber resilient.
So, when telling clients about the Response app...
Remember to explain how the app is a vital part of their cyber policy. By using it, they'll:
- Receive real-time personalized alerts to help prevent attacks
- Boost their protection and employee awareness with exclusive security tools
- Get rapid technical support in the event of an incident
- Access expert advice whenever they need it
Ready to show your clients the value of their cyber policy?
Download the CFC Response app from the App Store or Google Play. Clients register with their corporate email and brokers can use the code DEMOCFC000 to access the demo version.
