Notify a claim or cyber incident
We’re in it with you
From the moment you make a claim, your dedicated CFC claims adjuster will work proactively to help you manage the process from start to finish.
We put speed and simplicity at the heart of our claims handling, so you can get back to focusing on what matters most, your business.
I would first like to say thank you again for our phone call yesterday. Your professionalism, compassion, and kindness is truly appreciated. This is obviously a very tough thing for our business, but it is made much easier when working with nice people like you!
Real estate firm, UK
When an incident happens, we know it’s your business on the line. We’re determined to find a fast, effective solution that works for you.
Notify a claim
Get in touch 24x7 via phone, email or online
Discuss the details
Your personal claims handler guides you every step of the way
Get it resolved
We successfully handle 1000s of claims each year
We understand your business
Whether you’re a manufacturer facing a product recall, or a small business in the midst of a cyber event, you can expect your CFC claims handler to have real-world, specialist experience that’s relevant to you.
Specialty
We’ve handled and paid tens of thousands of professional indemnity and general liability claims for businesses of all sizes.
Emerging risk
CFC has pioneered coverage for many emerging risk areas - like intellectual property and nutraceuticals - and is one of the only teams in the market with experience handling claims from a variety of new sectors.
Financial lines
Highly-regulated businesses and M&A transactions require nuanced claims handling. Our dedicated team of financial lines experts help financial services clients navigate this complex claims environment.
Cyber
Cybercrime is one of the fastest growing crimes in the world, and cyber claims often require immediate access to technical services to help businesses mitigate the impact of an attack.
Learn more about CFC’s cyber claims and incident response team.
Our claims team
Organized by industry and specialization rather than insurance line, our specialist claims team is tightly integrated into everything we do.
- Margaret Murphy
- Claims Director
- Roger Francis
- CEO, CFC Response
Hear from our partners and customers
Our claims handling in action
Explore our library of case studies for an in-depth view of how CFC responds to real customer claims.
Claims case studies