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of the Year Insurance Times Awards
Cyber Awareness Initiative of the Year Intelligent Insurer Cyber Awards, Europe
Cyber Awareness Campaign of the Year Intelligent Insurer Cyber Awards, USA

What Cyber Masterclass offers

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CE accredited learning

Up to 5 hours of accredited learning in states NY, IL, TX & FL.

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Learn anytime, anywhere

Watch modules for free, with 24/7 availability for on-demand learning

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Broad range of cyber topics

Learn about cyber risk & coverages to cyber security & sales techniques

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Learn from the best

Expert guidance from leading CFC cyber experts across insurance and cyber security

Become Cyber Certified

Become Cyber Certified

Join 8,000+ brokers growing their cyber books

Brokers who have completed Cyber Masterclass have on average grown their CFC new business premium by 106%* following completion, growing their books as they grow their cyber expertise.

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What to expect

With 25+ expert-led videos available on demand, you can watch Cyber Masterclass anytime, anywhere, at a pace that suits you.

Module one: Fundamentals of cyber

Discover why cybercrime emerged, how tactics have evolved and how today's insurers are working to prevent incidents from happening.

Watch module one

Module one: Fundamentals of cyber

Module two: Policy breakdown

Learn about how business interruption, reputational harm, social engineering, incident response and claims support work in practice.

Watch module two

Module two: Policy breakdown

Module three: Selling cyber insurance

See how to communicate the value of cover to clients, lead stronger prospect and renewal conversations and handle common objections with ease.

Watch module three

Module three: Selling cyber insurance

Module four: Cyber security

Understand cyber security layer by layer: perimeter, email, network, endpoint and data security, plus proactive cyber attack prevention capabilities.

Watch module four

Module four: Cyber security

Module five: Cyber for Industries

How and why different sectors suffer cyber attacks, what type of incidents are most common and most costly, and how to guide your clients through their exposures.

Watch module five

Module five: Cyber for Industries

FAQs

What is Cyber Masterclass?

CFC Cyber Masterclass is our award-winning video learning series to teach brokers everything you need to know about cyber insurance. Entirely free, Cyber Masterclass is made up of five modules with 4-6 videos in each, breaking down content into digestible topics. You can watch in any order and at any speed, the platform will remember where you left off.

Module one - Gives you the foundations to explain why cyber insurance matters today. You’ll understand how cybercrime has evolved, why cyber risk now affects every business, and how insurers are helping clients prevent attacks, not just recover from them.

Module two - Helps you explain cyber cover with more clarity and confidence. You’ll learn how key areas like business interruption, reputational harm, social engineering, incident response and claims support work in practice, so you can break down complex policy points in a way clients understand.

Module three - Gives you practical tools to sell cyber insurance more effectively. You’ll learn how to communicate the value of cover to SME clients, lead stronger prospect and renewal conversations, handle common objections and approach cyber discussions with greater confidence.

Module four- Helps you make cyber security easier for clients to understand. You’ll learn how to explain key protection layers, including perimeter, email, network, endpoint and data security, and show how proactive attack prevention can reduce risk before an incident happens.

Module five - Gives you industry-specific insight you can use in client conversations. You’ll understand how different sectors are targeted, what exposures they face and which incidents they’re most vulnerable to, helping you make cyber risk feel more relevant to each client.

The series has approved accreditation for each module by the following bodies:

UK & Ireland – Chartered Insurance Institute (CII) & the Irish Insurance Institute (III)

Canada – Alberta Insurance Council, RIBO, Insurance Council of British Columbia & Insurance Council of Manitoba

Australia & New Zealand – NIBA, ANZIIF & IBANZ

USA – IL, FL, TX, NY and submitting for approval in the following states: Alabama, Arizona, California, Colorado, Connecticut, Georgia, Maryland, Massachusetts, Minnesota, Missouri, New Jersey, North Carolina, Pennsylvania, Virginia, Washington, Wisconsin.

By comparing the new business figures of brokers 180 days before completing Cyber Masterclass, with 180 days after completing and looking and the change in new business bound. Results are based on historical CFC broker data and individual outcomes will vary.

For any registration issues or more information, please email cybermarketing@cfc.com. For more information, see our wider FAQ page here.

Featured cyber experts

  • Lindsey Maher
  • Head of Global Cyber Development
  • James Burns
  • Global Head of Cyber
  • Philippa Berry
  • Head of Portfolio Partnerships
  • Will Hodson
  • Cyber Products Manager
  • Ashley Burdon
  • Cyber Claims Practice Leader
  • Tom Bennett
  • Proactive Cyber Leader
  • Martin Heyde
  • Managing Director, CFC Security, UK
  • Scott Bailey
  • Head of Global Cyber Underwriting
  • Ellie Saunders
  • Head of Healthcare and Life Science
  • Harry Hill
  • International Cyber Team Leader
  • Annie Lyons
  • Cyber Development Manager
  • Marcus Grima
  • Canada Professions Team Leader
  • Beth Garthwaite
  • Corporate Cyber Practice Leader

Set yourself up for success with Cyber Masterclass

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