New CFC Cyber Masterclass aims to help all brokers become cyber experts

We're excited to announce the launch of our new free on-demand video learning series built specifically to help brokers of all sizes across the globe become experts in the world of cyber.

Cyber News 4 min Wed, May 28, 2025

CFC, the specialist insurance provider, pioneer in emerging risk and market leader in cyber, today announces the launch of its new free on-demand video learning series built specifically to help brokers of all sizes across the globe become experts in the world of cyber.

“Cyber insurance is one of the most dynamic lines of business in the world of insurance right now and the fundamentals of cyber should be central to any broker training as it’s no longer a specialist product. Yet the reality is that there remains a knowledge gap amongst brokers,” comments CFC’s Head of Cyber Development, Lindsey Maher (Nelson).

She continues: “As one of the leading providers of cyber insurance solutions, we’ve always dedicated a huge amount of time and effort to helping brokers develop their knowledge and understanding of this class of business. As a leader in broker education, we view it as our responsibility to fill the current knowledge gap." 

We’ve pulled together a team of our most experienced in-house cyber professionals to create our new, free on-demand and comprehensive video learning series to help every broker become a cyber specialist. Lindsey Maher (Nelson), Head of Cyber Development

Comprising a series of individual modules each containing a number of videos, CFC’s Cyber Masterclass explores a wide range of topics including:

  • the evolution and economics of cybercrime
  • the life cycle of a cyber claim
  • policy coverage and insuring clauses
  • cyber security controls, procedures and how underwriters view them
  • client conversation techniques including how to approach the topic and overcoming objections

In addition to this on-demand video series, CFC has created a free to access library of resources to further support each broker’s individual learning journey. These include:

  • CFC’s latest guide to cyber insurance
  • real-life case studies illustrating how cyber events can occur and how CFC’s policy responds 
  • CFC’s interactive cyber policy
  • client conversation starters and tips for handling client objections

And as further demonstration of its commitment to supporting brokers develop their professional skills, CFC has secured accreditation for its Cyber Masterclass series from industry bodies across the world including The Chartered Insurance Institute (CII) in the UK and is currently undergoing the approval process in 20 states across the USA.

“We want every broker, regardless of whether their clients are large multinational companies or micro businesses, to feel well equipped to be able to discuss this vital area of coverage,” Maher continues. “By completing our Cyber Masterclass, we’re confident they will have a greater understanding of the cyber industry as a whole and have the skills and tools they need to be the expert resource that their clients desperately need when it comes to buying cyber insurance".

Brokers can register and access CFC’s free Cyber Masterclass here.

A pioneer in the provision of cyber insurance solutions, CFC has over two decades of experience building cyber insurance products, delivering proactive cyber security services and handling cyber claims, making it one of the most established and experienced providers in the market.

Find out more about CFC’s award-winning suite of cyber products, proactive protection proposition, incident response, and claims service here.