Digital healthcare: Conversation starters

Whether you're delivering healthcare services through technology or developing technology for the healthcare sector, your business likely faces a combination of healthcare, technology and cyber risks.

Designed to cover these interconnected exposures under one solution, CFC's eHealth policy includes protection for healthcare services delivered both in person and electronically, technology errors that could result in bodily injury or financial loss, and cyber incidents such as data breaches, cybercrime and business interruption. This helps ensure there are no gaps between your healthcare, technology and cyber coverage as your business continues to evolve.

If your business collects, stores, processes or has access to personal or health information, you're at risk of a data breach, whether through a cyber attack, human error or the loss of a device. The resulting costs can quickly add up, from legal and forensic support to notification requirements, regulatory investigations and potential fines.

CFC's eHealth policy includes cyber coverage to help you respond to these incidents, along with Cyber Proactive Response (CPR), which provides cyber attack prevention services, AI cover, enhanced cybercrime protection, and broader cover for business interruption and system damage. This is particularly important for healthcare organizations, which are among the most targeted industries for cyber attacks.

If a cyber attack, ransomware incident or technology failure took your systems offline, what impact would that have on your business? For many healthcare organizations, even a short period of downtime can disrupt operations, delay patient care and result in significant financial losses.

Designed to help you recover quickly following a cyber incident, CFC's eHealth policy gives you access to specialist incident response experts, cover for business interruption and data restoration costs, enhanced cybercrime protection, and broader cover for system damage. This helps minimize disruption and get your business back up and running as quickly as possible.

If you're providing services across multiple jurisdictions, you're likely facing a growing number of regulatory and licensing requirements. As rules continue to evolve across healthcare, data privacy and AI, keeping pace can become increasingly complex.

CFC's eHealth policy includes affirmative regulatory cover to help protect against the costs of regulatory or licensure investigations arising from your healthcare or technology services. The policy can also cover activities performed overseas and respond to claims brought anywhere in the world, helping support businesses as they expand into new markets.

It's important to consider the impact an AI-related error could have on patients, clients or healthcare outcomes. Even when AI is used as an assistive tool, inaccurate outputs or recommendations can influence decisions and create liability exposures.

CFC's eHealth policy is designed to address these risks, combining technology E&O cover with affirmative bodily injury protection. The policy also includes AI cover, helping protect businesses that are developing, deploying or relying on AI-enabled healthcare solutions.

Delivering healthcare remotely means relying on both people and technology to achieve positive patient outcomes. If something goes wrong, the cause may not be immediately obvious and could involve a clinical error, technology failure or cyber incident.

CFC's eHealth policy is designed specifically for digital healthcare providers, bringing together professional liability, technology E&O and cyber cover to address the complex risks associated with virtual care.