News October 20, 2021

Success for CFC Response app at Insurance Post awards

We're excited to announce that Insurer Claims Innovation of the Year went to the Response app at yesterday's Post Claims and Fraud Awards.

To meet the increasingly challenging risk environment, it became clear to us at CFC several years ago that cyber insurance had to be about more than coverage alone. Instead, greater emphasis needed to be placed on claims prevention such as giving customers proactive and targeted cybersecurity alerts and immediate access to cybersecurity tools and risks mitigation experts.

That's why we focused manpower and budget on offering a proactive cybersecurity service that would help prevent claims to sit seamlessly alongside our award-winning cyber coverage. 

The culmination of this effort was the launch of Response app late last year, and we're so proud to announce that this important piece of technology was recognised at last night's Insurance Post Claims and Fraud Awards in the Insurer/Broker Claims Innovation of the Year category. 

We focused manpower and budget on offering a proactive cybersecurity service that would help prevent claims and sit seamlessly alongside our award-winning cyber coverage.

Via the CFC Response app we can:

  • Alert policyholders deemed at risk based on claims data patterns observed by our threat intelligence team and after system scans, continuously through the life of their policy
  • Provide 24/7/365 access to cybersecurity and risk management tools and experts to help policyholders improve their risk posture before issues escalate to claims
  • Deliver immediate technical support in the event of an incident from our responders equipped to triage the incident, identify the root cause and determine the most effective path to mitigate further damage, reducing business downtime and the overall cost of the claim

Thank you so much to Insurance Post for the great honour! 

Learn more about CFC's cyber proposition by clicking here